Strategic Partner-Founder-DeltaPoint Partners
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He was able to bring a team of professionals
Mark was more than just a coach; he was more like a partner, a true trusted advisor. He was able to bring a team of professionals with experience in the area of business, sales, marketing, technology, financial and more to assist and support my short-term goals as well as develop strategies to achieve my long-term goals.
He looked at our organization from the top down and inside. He analyzed our profit and loss statement, our member base, client demographic (Males, Females, Age Groups) our product penetration rate, our different we software’s we were using, our internal structure, our service offering, our employee onboarding process, training, current service offering and more. Mark also took the initiative and time to truly get to know our organization, our leadership team and employees. He wanted to understand their goals and how Metro Fitness fit into either their short-term goals or long-term goals.
From his intelligence gathering, Mark did not just craft a report offering his suggestions and hoped we did it. Mark and his team walked side by side with me and our team to work through developing stronger processes, stronger service offerings and stronger programs. He also introduced me to some key partnerships with others that could also walk side by side with me in assisting in achieving my long-term goals. Often pushing me to get things done and not procrastinate.
He took a true interest in helping our team and our organization achieving our results.
Mark was always accessible, he never made me feel like I was bothering him, even when I would call him at 6:30 in the morning when my day started, or 7:00 at night when my day ended. He took a true and genuine interest in assisting and supporting me. He even took the initiative to help me better craft a sales compensation plan for future growth.
I would recommend Mark and his team any time.
Metro Fitness | Owner for 24 years
Very detail-oriented with a courteous and honest approach
Community Outreach Coordinator at Northbrook Heights Senior Living Community
Competence and follow through
Diverse Supplier Development Corporation
Diverse Resource Business Consultant
A real asset
Building Men Program | Executive Director
Well connected and tireless
Pat O’Toole | President
If you're reading this, you're likely researching this company to help with your existing company or startup. If your skepticism is as healthy as ours was in finding the right group of people to help you with, let's face it, a very pivotal point in your life's journey running or starting a company. If you don't take it as seriously as they do, you shouldn't waste your precious time or theirs, for that matter, because frankly, your success is their success. That's just business 101 with the right people. You are either in it to win it, or your not. And you should clearly understand the difference. Whatever you're selling or providing, it either works or doesn't.
A lot of the time in business, we put the cart before the horse and make many mistakes. This is common, but we all need a supportive team to help navigate the hurdles business presents as you grow. DeltaPoint Partners are what we referred to as salt of the earth people and provided us with the creative support we needed at pivotal points in our business. The conversations alone helped us see things differently that we may not have seen otherwise in the earlier stages. In addition, DeltaPoint Partner supported in refreshing our business plan our financial proformas to include navigating our NVBDC certification and venture capitalist support. The definition of A la carte - if they don't have the answer, they will find it and inform you. t is collaborative people like this that DeltaPoint Partners support insight that helps your growing or existing company enter the market with the right tools for success.
Someone who “gets it”
And as good as that all is, it’s still not the best part... Mark’s heart is so big, so giving and selfless. I could take the next ten pages to tell you all about it. His passion to help children in sports, and as Santa in ways that the real Santa would be jealous of! He is a great example of a family man, which most small businesses are. I’m extremely fortunate to have Mark on my team, in my corner, and part of my “family”. I am humbled, honored, and blessed to call him my friend!
Cam’s Pizzeria | Owner for 40 Years
The passion & dedication to the client’s success is phenomenal
Owner | North Country Transportation Services & Nightfighter Security
Veteran Owned Business
Remarkable awareness and vision
Owner | Salt City Mows
A very valuable asset
SubCat Studios | Owner
Strategic Partner-Integrity Cost Consulting
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We are very happy with the results
We are very happy with the results of the audit. Integrity Cost Consulting found us monthly cost reductions for both utility and telecom. We had been overpaying for these services for years. It’s unfortunate we didn’t meet with Steve sooner.
We found Steve to be trustworthy and professional. His audit team was also very helpful and professional. We were kept updated throughout the audit. Steve and his audit team were very thorough and organized. As a result of our partnership with Integrity Cost Consulting, I know we will now be paying the lowest cost possible for our utility and telecom services.
I would recommend Integrity Cost Consulting to any organization that is concerned about their costs.
Spirit and Sanzone Distributors | Owner
Highly recommend using their services
It required little time and effort on our part to put together the necessary information needed for Steve Thompson and his team to delve into our waste, telephone, gas, water, and electric expenses. At no cost to us, Steve and his team reviewed the information we sent and was able to save us thousands of dollars a year by finding errors and overcharges and renegotiating contracts on our behalf. Quickly and efficiently, Steve and his team put together a small series of presentations on our cost savings opportunities so we could best make decisions on how to proceed. Not only did he save us money on the spot, but the company continues to monitor our utilities monthly to make sure the changes have been implemented.
In short, we are disappointed we hadn’t taken them up on their offer sooner. The staff is knowledgeable and friendly navigating a complicated market with ease and simplifying the information to allow for easy decision making. It has been a great experience and we are ecstatic with the service we have received and the cost savings to our company. I highly recommend using their services especially now when cost savings could make a huge difference.
Human Resource and Special Project Manager | Selflock Screw Products
We have been extremely happy
Director of Finance | Syracuse Community Healthcare Inc
I feel comfortable recommending ICC to any organization
In addition to reduced costs, we have peace of mind knowing we are being charged accurately and cost-efficiently by our providers. The process is efficient and did not interfere with our daily operations since the audit was performed off-site. The in-depth review of our invoices and supporting documentation has produced a long-term benefit for our company.
As with most companies our size, the time involved to thoroughly review these billings on a monthly basis is at a premium. Your communication with us during the audit was professional, organized, and illuminating. I feel comfortable recommending Integrity Cost Consulting to any organization considering analyzing their expenditures, in an effort to reduce costs.
ABC Refrigeration & Air Conditioning, Inc.
We are thankful for the audit findings
Sun Development & Hospitality Management
You made the process easy on us
We have been extremely happy with the cost savings and your service, professionalism, and responsiveness. You made the process easy on us.
I would highly recommend Integrity Cost Consulting to those organizations concerned with their bottom line, especially to our fellow healthcare-related organizations.
Syracuse Community Health Center
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Certified Woman Owned Client
You are an excellent coach
Facility Sourcing Direct
Certified Woman Owned Client
We are not just coaches and consultants.
We are seasoned business executives who get into the trenches with you.