Founder | DeltaPoint Partners
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A real asset
Building Men Program | Executive Director
Remarkable awareness and vision
Owner | Salt City Mows
He was able to bring a team of professionals
Mark was more than just a coach; he was more like a partner, a true trusted advisor. He was able to bring a team of professionals with experience in the area of business, sales, marketing, technology, financial and more to assist and support my short-term goals as well as develop strategies to achieve my long-term goals.
He looked at our organization from the top down and inside. He analyzed our profit and loss statement, our member base, client demographic (Males, Females, Age Groups) our product penetration rate, our different we software’s we were using, our internal structure, our service offering, our employee onboarding process, training, current service offering and more. Mark also took the initiative and time to truly get to know our organization, our leadership team and employees. He wanted to understand their goals and how Metro Fitness fit into either their short-term goals or long-term goals.
From his intelligence gathering, Mark did not just craft a report offering his suggestions and hoped we did it. Mark and his team walked side by side with me and our team to work through developing stronger processes, stronger service offerings and stronger programs. He also introduced me to some key partnerships with others that could also walk side by side with me in assisting in achieving my long-term goals. Often pushing me to get things done and not procrastinate.
He took a true interest in helping our team and our organization achieving our results.
Mark was always accessible, he never made me feel like I was bothering him, even when I would call him at 6:30 in the morning when my day started, or 7:00 at night when my day ended. He took a true and genuine interest in assisting and supporting me. He even took the initiative to help me better craft a sales compensation plan for future growth.
I would recommend Mark and his team any time.
Metro Fitness | Owner for 24 years
Someone who “gets it”
And as good as that all is, it’s still not the best part... Mark’s heart is so big, so giving and selfless. I could take the next ten pages to tell you all about it. His passion to help children in sports, and as Santa in ways that the real Santa would be jealous of! He is a great example of a family man, which most small businesses are. I’m extremely fortunate to have Mark on my team, in my corner, and part of my “family”. I am humbled, honored, and blessed to call him my friend!
Cam’s Pizzeria | Owner for 40 Years
The passion & dedication to the client’s success is phenomenal
Owner | North Country Transportation Services & Nightfighter Security
Veteran Owned Business
A very valuable asset
SubCat Studios | Owner
Very detail-oriented with a courteous and honest approach
Community Outreach Coordinator at Northbrook Heights Senior Living Community
Well connected and tireless
Pat O’Toole | President
Competence and follow through
Diverse Supplier Development Corporation
Diverse Resource Business Consultant
Cost & Cash Flow Specialist
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We are very happy with the results
We are very happy with the results of the audit. Integrity Cost Consulting found us monthly cost reductions for both utility and telecom. We had been overpaying for these services for years. It’s unfortunate we didn’t meet with Steve sooner.
We found Steve to be trustworthy and professional. His audit team was also very helpful and professional. We were kept updated throughout the audit. Steve and his audit team were very thorough and organized. As a result of our partnership with Integrity Cost Consulting, I know we will now be paying the lowest cost possible for our utility and telecom services.
I would recommend Integrity Cost Consulting to any organization that is concerned about their costs.
Spirit and Sanzone Distributors | Owner
Highly recommend using their services
It required little time and effort on our part to put together the necessary information needed for Steve Thompson and his team to delve into our waste, telephone, gas, water, and electric expenses. At no cost to us, Steve and his team reviewed the information we sent and was able to save us thousands of dollars a year by finding errors and overcharges and renegotiating contracts on our behalf. Quickly and efficiently, Steve and his team put together a small series of presentations on our cost savings opportunities so we could best make decisions on how to proceed. Not only did he save us money on the spot, but the company continues to monitor our utilities monthly to make sure the changes have been implemented.
In short, we are disappointed we hadn’t taken them up on their offer sooner. The staff is knowledgeable and friendly navigating a complicated market with ease and simplifying the information to allow for easy decision making. It has been a great experience and we are ecstatic with the service we have received and the cost savings to our company. I highly recommend using their services especially now when cost savings could make a huge difference.
Human Resource and Special Project Manager | Selflock Screw Products
We have been extremely happy
Director of Finance | Syracuse Community Healthcare Inc
I feel comfortable recommending ICC to any organization
In addition to reduced costs, we have peace of mind knowing we are being charged accurately and cost-efficiently by our providers. The process is efficient and did not interfere with our daily operations since the audit was performed off-site. The in-depth review of our invoices and supporting documentation has produced a long-term benefit for our company.
As with most companies our size, the time involved to thoroughly review these billings on a monthly basis is at a premium. Your communication with us during the audit was professional, organized, and illuminating. I feel comfortable recommending Integrity Cost Consulting to any organization considering analyzing their expenditures, in an effort to reduce costs.
ABC Refrigeration & Air Conditioning, Inc.
We are thankful for the audit findings
Sun Development & Hospitality Management
You made the process easy on us
We have been extremely happy with the cost savings and your service, professionalism, and responsiveness. You made the process easy on us.
I would highly recommend Integrity Cost Consulting to those organizations concerned with their bottom line, especially to our fellow healthcare-related organizations.
Syracuse Community Health Center
Business Coach | DeltaPoint Partners
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Thank you for helping us get to this point with our company
“We work very closely with our business advisor who is part of our business Team. Not only is he very good at keeping me on track with our goals, but he also assists us in navigating areas of business that I am less familiar with, like merger/acquisitions. “
Certified Woman Owned Client
It is a huge help and exposes us to opportunities
“As always, thank you for everything you do and we are so happy to work with you.”
“we appreciate your help all year round!”
Instrumental in strengthening and growing our NVBDC partnership
Senior Program Manager of Supplier Diversity
You refer them personally
Global Supplier Diversity
Constantly thinking of new ideas and trying to help us innovate
Once we received our certification, Paul and his team were instrumental in assisting us move forward as a VOSB.
Talent Software Services was a successful 31-year old business; however, we were novices on how to navigate the world of supplier diversity. Paul worked with us for several months on strategy, training, and general education regarding the supplier diversity space. He helped with meeting preparation and provided questions that we could ask supplier diversity leaders during 1:1 sessions with them.
Additionally, he informed us of the many procurement events that were occurring in our marketplace. At these events, Paul always introduced us to his vast array of connections.
As time went on, we engaged Paul to help arrange meetings for us at several of our target accounts. Our company found this to be a very successful strategy as to date he has coordinated several meetings with strategic accounts.
Paul is constantly thinking of new ideas and trying to help us innovate. It is not unusual for Paul to reach out to us with a great suggestion on how we can get additional visibility in our marketplace. I would highly recommend Paul to any business who is thinking about stepping into the world of supplier diversity.”
NVBDC SD/VOB Client
You are a great ambassador for NVBDC
Supplier Diversity Manager
Special thanks and shout out to Paul F. Mara
Happy they pointed you my way
About referral from Vestas Wind Energy
He has been a big help
You are an excellent coach
“Great article! Just thought of you, may need your services. You are an excellent coach.”
There were several areas that you provided sound guidance:
- Financial statements – you sifted through the incomplete information and provided me a framework to ask the questions that ultimately resulted in changing vendors and moving to QuickBooks Online.
- Product and pricing review – with your assistance I was able to stand back and look at products and opportunities with a different perspective. This enabled me to refocus on higher margin products.
As a small business owner, it can get really lonely. You provided the encouragement and depth of knowledge that has been extremely helpful to my business. Thanks again for your efforts and interest. Looking forward to working with you in the future.”
Certified Woman Owned Client
Facility Sourcing Direct
Matched us with exceptional prospects
Due to his direction, we now have our presence known with two Billion Dollar Round Table corporate businesses which have invited us to participate in their bid processes. Paul's concern to connect diverse vendors with corporate buyers is very much appreciated."
SDVOSB, WOSB, NGLCC
Express Yourself Promotions
He is knowledgeable and personable
“Paul assisted me by keeping me accountable and instilling confidence in me to get my company to the next level. He is knowledgeable and personable. He met me where I was and helped me and my company move forward. Highly recommend Paul.”
Woman Owned Client
It has been a great eye opener
Thank you again, for all your time and wisdom
Having you to keep me on task is the best way to stay accountable for my time and forward movement.
Thank you again, for all your time and wisdom. I will always appreciate it. Thank you for all the time you have spent and the guidance and wisdom you have shared with me. Kay”
Woman Owned Client
Wabi Sabi Shop
We are not just coaches and consultants.
We are seasoned business executives who get into the trenches with you.