Mark Hollingshead

I have known Mark for well over 3yrs now, his passion and dedication to ensuring a clients' Success is phenomenal. Mark knows and understands Corporate Business and the value of what Veteran Business Owners possess. Mark is an accomplished leader, professional and Subject Matter Expert in his field. I’m excited, happy, and overly ecstatic with him being involved and a critical Team Member and Player for NightFighter Security, LLC and North Country Transportation Services, LLC future endeavors.

Being in business for almost 40 years, I receive many requests for testimonials. The following is one that I do with great pleasure and I consider an honor to do. It’s not often that you connect with someone who “gets it”... not only that, but doesn’t use that as a way to “take advantage” of you or your situation and business. Mark Hollingshead IS that person! His broad background and experience are a perfect collaboration for any small business. But that isn’t even the best part. I’m talking about a man with genuine and sincere integrity... not a word I use frequently. You never, ever, have to question who’s side he’s on. Everything he does and says is totally and completely for your benefit. You won’t always like what he says or asks you to do, but they are what you need to hear and need to do. Before you question why he is asking or doing something, ask yourself if you are ready to do whatever it takes to move your business forward.

And as good as that all is, it’s still not the best part... Mark’s heart is so big, so giving and selfless. I could take the next ten pages to tell you all about it. His passion to help children in sports, and as Santa in ways that the real Santa would be jealous of! He is a great example of a family man, which most small businesses are. I’m extremely fortunate to have Mark on my team, in my corner, and part of my “family”. I am humbled, honored, and blessed to call him my friend!

Mark Hollingshead was brought to my attention by another business owner. Thank god he did. Mark really dug deep into our internal workings to understand how we ticked as a business. He took the time to learn the dynamics of our employees and how our market works. Doing so has allowed Mark and his team at Cowley Associates to give us very valuable information on how to upright our business financially. I consider Mark/Cowley Associates a part of our team. He’s become a very valuable asset.

Mark has been a real asset in helping the Building Men Program start to grow and become self-sustainable. His no pressure approach and wealth of knowledge has help us create a plan to move to the next level. He is there to answer questions based on his professional experience. What I appreciate the most is his love of family and community. He doesn't just talk about, he walks the walk.

I had the opportunity to work with Mark for about a year and got to know him both professionally and personally. His diversity of experience is more than just window dressing on a resume. He has devoted years to acquiring knowledge and skills critical to operating a cohesive, successful organization. Mark has a solid understanding of key functional components of a business including banking and finance, information technology, human resources, sales and marketing, and training and development. With remarkable awareness and vision, Mark has a unique ability to ask questions (sometimes difficult) to get to the root of an issue, assess it holistically, then develop and implement a plan to resolve. He is professional, punctual, and has a structured approach to gathering and analyzing information. I have found Mark to always act with integrity and honesty. On a personal level, Mark and his wife actively participate in charitable giving annually to a group of underprivileged children. He is a solid person who truly wants to help others.

Mark's professional background makes him a uniquely qualified small business consultant. He doesn't coach from the sidelines. Mark rolls up his sleeves and takes a hands-on, active role in clearing the path to success for his clients. His direction is built on a strong understanding of a company's P & L and balance sheet as the critical starting point, and then makes chess-like moves to build the systems and processes for repeatable success. Well connected and tireless, Mark is who you want in your corner when you are serious about growth and prosperity.

I have had the pleasure of working with Mark Hollingshead for the past 8 months.  Mark and his team are more than just a Marketing/Advertising Agency, they are a true partner.  Mark started his partnership with me by conducting a FREE Assessment that measures the 8 Key Performance Indicators of running and owning a business.  This assessment was used to identify areas of opportunity that would allow us to strengthen and improve upon our current processes.

Mark was more than just a coach; he was more like a partner, a true trusted advisor.   He was able to bring a team of professionals with experience in the area of business, sales, marketing, technology, financial and more to assist and support my short-term goals as well as develop strategies to achieve my long-term goals.

He looked at our organization from the top down and inside.  He analyzed our profit and loss statement, our member base, client demographic (Males, Females, Age Groups) our product penetration rate, our different we software’s we were using, our internal structure, our service offering, our employee onboarding process, training, current service offering and more.  Mark also took the initiative and time to truly get to know our organization, our leadership team and employees.  He wanted to understand their goals and how Metro Fitness fit into either their short-term goals or long-term goals.

From his intelligence gathering, Mark did not just craft a report offering his suggestions and hoped we did it.   Mark and his team walked side by side with me and our team to work through developing stronger processes, stronger service offerings and stronger programs.  He also introduced me to some key partnerships with others that could also walk side by side with me in assisting in achieving my long-term goals.  Often pushing me to get things done and not procrastinate.

He took a true interest in helping our team and our organization achieving our results.

Mark was always accessible, he never made me feel like I was bothering him, even when I would call him at 6:30 in the morning when my day started, or 7:00 at night when my day ended.  He took a true and genuine interest in assisting and supporting me.  He even took the initiative to help me better craft a sales compensation plan for future growth.

I would recommend Mark and his team any time.

To DeltaPoint Partners.

If you're reading this, you're likely researching this company to help with your existing company or startup. If your skepticism is as healthy as ours was in finding the right group of people to help you with, let's face it, a very pivotal point in your life's journey running or starting a company. If you don't take it as seriously as they do, you shouldn't waste your precious time or theirs, for that matter, because frankly, your success is their success. That's just business 101 with the right people. You are either in it to win it, or your not. And you should clearly understand the difference. Whatever you're selling or providing, it either works or doesn't.

A lot of the time in business, we put the cart before the horse and make many mistakes. This is common, but we all need a supportive team to help navigate the hurdles business presents as you grow. DeltaPoint Partners are what we referred to as salt of the earth people and provided us with the creative support we needed at pivotal points in our business. The conversations alone helped us see things differently that we may not have seen otherwise in the earlier stages. In addition, DeltaPoint Partner supported in refreshing our business plan our financial proformas to include navigating our NVBDC certification and venture capitalist support. The definition of A la carte - if they don't have the answer, they will find it and inform you. t is collaborative people like this that DeltaPoint Partners support insight that helps your growing or existing company enter the market with the right tools for success.

Joshua Burgess
Founder
Contour Tactics

I have had the great opportunity to know Mark for years as both a manager and networking associate. In the years of networking with Mark, I was very confident in referring Mark to people I know. He is a very detail-oriented person who provides a courteous and honest approach to anyone he comes in contact with. Mark is very knowledgeable about products or services that he represents as well as the overall fit within a business.  As a manager, Mark was outstanding and not only cared about your professional development but you as a person. I am very pleased to have a longstanding relationship with Mark and look forward to continuing it in the future.

To DeltaPoint Partners.

If you're reading this, you're likely researching this company to help with your existing company or startup. If your skepticism is as healthy as ours was in finding the right group of people to help you with, let's face it, a very pivotal point in your life's journey running or starting a company. If you don't take it as seriously as they do, you shouldn't waste your precious time or theirs, for that matter, because frankly, your success is their success. That's just business 101 with the right people. You are either in it to win it, or your not. And you should clearly understand the difference. Whatever you're selling or providing, it either works or doesn't.

A lot of the time in business, we put the cart before the horse and make many mistakes. This is common, but we all need a supportive team to help navigate the hurdles business presents as you grow. DeltaPoint Partners are what we referred to as salt of the earth people and provided us with the creative support we needed at pivotal points in our business. The conversations alone helped us see things differently that we may not have seen otherwise in the earlier stages. In addition, DeltaPoint Partner supported in refreshing our business plan our financial proformas to include navigating our NVBDC certification and venture capitalist support. The definition of A la carte - if they don't have the answer, they will find it and inform you. t is collaborative people like this that DeltaPoint Partners support insight that helps your growing or existing company enter the market with the right tools for success.

Joshua Burgess

Founder

Contour Tactics