He was able to bring a team of professionals

I have had the pleasure of working with Mark Hollingshead for the past 8 months.  Mark and his team are more than just a Marketing/Advertising Agency, they are a true partner.  Mark started his partnership with me by conducting a FREE Assessment that measures the 8 Key Performance Indicators of running and owning a business.  This assessment was used to identify areas of opportunity that would allow us to strengthen and improve upon our current processes. Mark was more than just a coach; he was more like a partner, a true trusted advisor.   He was able to bring a team of professionals with experience in the area of business, sales, marketing, technology, financial and more to assist and support my short-term goals as well as develop strategies to achieve my long-term goals. He looked at our organization from the top down and inside.  He analyzed our profit and loss statement, our member base, client demographic (Males, Females, Age Groups) our product penetration rate, our different we software’s we were using, our internal structure, our service offering, our employee onboarding process, training, current service offering and more.  Mark also took the initiative and time to truly get to know our organization, our leadership team and employees.  He wanted to understand their goals and how Metro Fitness fit into either their short-term goals or long-term goals. From his intelligence gathering, Mark did not just craft a report offering his suggestions and hoped we did it.   Mark and his team walked side by side with me and our team to work through developing stronger processes, stronger service offerings and stronger programs.  He also introduced me to some key partnerships with others that could also walk side by side with me in assisting in achieving my long-term goals.  Often pushing me to get things done and not procrastinate. He took a true interest in helping our team and our organization achieving our results. Mark was always accessible, he never made me feel like I was bothering him, even when I would call him at 6:30 in the morning when my day started, or 7:00 at night when my day ended.  He took a true and genuine interest in assisting and supporting me.  He even took the initiative to help me better craft a sales compensation plan for future growth. I would recommend Mark and his team any time.