by Mark Hollingshead | Dec 29, 2025 | Uncategorized
Most businesses don’t stall at ~$3M in annual revenue because the market dries up or demand disappears. They stall because the business outgrows the way it was built. At this stage, the very habits that got the company here begin to work against it. Below is the real,...
by Mark Hollingshead | Dec 23, 2025 | Uncategorized
Loyalty in Today’s World: Does It Still Exist or Has It Just Evolved? Loyalty is a word we hear often, but many people quietly wonder whether it still exists in today’s fast-moving, transactional world. Jobs change quickly. Customers switch brands easily....
by Mark Hollingshead | Dec 23, 2025 | Uncategorized
The Hidden Growth Levers SMB Owners Ignore (Until It’s Too Late) Most small and mid-sized business owners believe growth comes from one place: More sales. So they chase leads, spend more on marketing, add another salesperson, or discount pricing to “move volume.”...
by Mark Hollingshead | Dec 22, 2025 | Uncategorized
What Breaks Businesses at $1M (And Why Most Never See It Coming) Reaching $1 million in annual revenue is a milestone many business owners chase for years. It represents validation: the market wants what you sell, customers are buying, and growth feels real. But...
by Mark Hollingshead | Dec 16, 2025 | Uncategorized
The Value of a Fractional COO for Small to Mid-Sized Organizations As businesses grow, complexity grows with them. What once felt manageable becomes increasingly difficult to control. Decisions take longer. Teams pull in different directions. Systems that worked at...