by Mark Hollingshead | Jan 27, 2026 | Uncategorized
What Is a “Current Client Program” (and why it matters) A current client program is a deliberate, structured way to deepen, protect, and expand relationships with clients you already have, not just “checking in when something breaks.” Think: Regular value check-ins...
by Mark Hollingshead | Jan 26, 2026 | Uncategorized
AI doesn’t kill email marketing. Bad, lazy, over-automated email kills trust. Here are the top things you must know as companies implement AI into email marketing in 2025–2026. AI amplifies strategy-it doesn’t replace it AI will scale whatever you already are: Good...
by Mark Hollingshead | Jan 23, 2026 | Uncategorized
Condescending words & phrases people use without realizing it, plus why they rub others the wrong way. Condescending Words & Phrases (Unintentional but Triggering) “Actually…” Why it stings: Signals correction before listening. What it implies: “You’re wrong,...
by Mark Hollingshead | Jan 23, 2026 | Uncategorized
Top financial needs for small and midsized businesses (SMBs) in 2026 and why those funds are important to their growth and sustainability. Working Capital & Cash Flow Support Why it matters: Many SMBs struggle with timing differences between money coming in and...
by Mark Hollingshead | Jan 21, 2026 | Uncategorized
How we talk to each other matters because words don’t just carry information, they carry impact. Tone, timing, and intent shape how messages land, how people feel, and what happens next. Here’s why it truly matters: Words Shape Emotional Safety The way we speak tells...
by Mark Hollingshead | Jan 20, 2026 | Uncategorized
Youth Sports: When “Win at All Costs” Replaced What Sports Were Meant to Teach Youth sports didn’t start broken. They started with play, joy, learning, and belonging. But over time, adult pressure, money, and misplaced identity slowly turned them into something else....
